Safe Play Policy

Responsible Gaming at cm44

We are committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Gaming should always be entertainment — never a financial burden.

Our Commitment

Gaming Responsibly Means Playing Smart

At cm44, we take responsible gaming seriously. We understand that for the vast majority of players in Dhaka, Chittagong, Sylhet, and across Bangladesh, gambling is a form of entertainment enjoyed within healthy boundaries. However, we also recognise that for some people it can become problematic, and we are here to help.

Our responsible gaming framework is built on transparency, player protection, and practical tools that give you full control over your gaming activity. Whether you want to set spending limits, take a short break, or step away entirely, cm44 has the features to support your decision — no questions asked.

21+
Adults Only — 21+ Policy
All gaming services at cm44 are strictly for players aged 21 and above. Underage gambling is illegal and harmful. We use verification processes to ensure this policy is upheld at all times.
Protective Tools

Tools We Provide to Keep You in Control

💰
Deposit Limits

Set daily, weekly, or monthly deposit caps to manage your spending and stay within your personal budget.

⏰
Session Time Limits

Define how long each gaming session lasts so you never lose track of time while playing.

🚫
Self-Exclusion

Voluntarily exclude yourself from the platform for a set period — from a few days up to permanently — if you need a serious break.

🔒
Account Cooling-Off

Request a temporary pause on your account — from 24 hours up to 6 weeks — without permanently closing it.

📊
Activity Statements

Review detailed reports of your gaming history, deposits, withdrawals, and session durations at any time.

🛡️
Reality Check

Set periodic on-screen reminders that tell you how long you have been playing and prompt you to consider taking a break.

Warning Signs

Recognise the Signs of Problem Gambling

Gambling can become a problem when it starts to interfere with daily life, relationships, or finances. Here are some warning signs to watch out for — in yourself or someone you care about:

  • ⚠️Spending more money or time on gambling than you intended or can afford.
  • ⚠️Chasing losses by placing bigger bets to try to win back money you have lost.
  • ⚠️Hiding your gambling activity from friends, family members, or colleagues.
  • ⚠️Neglecting work, studies, or personal responsibilities because of time spent gambling.
  • ⚠️Feeling anxious, irritable, or depressed when you are unable to gamble.

If any of these signs sound familiar, please reach out. You are not alone. Our support team is available 24/7 via email at [email protected]. Taking the first step to ask for help is a sign of strength, not weakness.

Player Controls

How to Use Our Responsible Gaming Tools

All responsible gaming tools are accessible directly from your cm44 account settings. Here is a quick guide to each available option:

💳
Set a Deposit Limit
Go to Account Settings › Responsible Gaming › Deposit Limits. Choose daily, weekly, or monthly. Reductions take effect immediately; increases require a 7-day cooling-off period.
🕐
Activate a Time-Out
Go to Account Settings › Responsible Gaming › Time-Out. Select a break period from 24 hours to 6 weeks. Your account is paused — no deposits, no gameplay, no marketing.
🚪
Request Self-Exclusion
Contact our support team at [email protected] with subject 'Self-Exclusion Request'. We will process your request within 24 hours. During exclusion, you cannot reopen your account early.
🔕
Disable Promotional Communications
Opt out of bonus offers, promotional emails, and SMS notifications at any time from your notification preferences in Account Settings.
Common Questions

Responsible Gaming: Frequently Asked Questions

Yes. All players must be 21 years of age or older to register and play at cm44. We verify player age during the account registration process and may request identity documents at any time. Underage gambling is strictly prohibited.
Log in to your cm44 account, navigate to Account Settings, then select Responsible Gaming, and choose Deposit Limits. You can set a daily, weekly, or monthly limit. Any reduction to your limit takes effect immediately, while increases go through a mandatory 7-day review period to protect your interests.
Self-exclusion allows you to voluntarily block access to your cm44 account for an extended period — ranging from a set number of months to a permanent closure. To apply, contact our support team at [email protected] with the subject line 'Self-Exclusion Request'. Your request will be processed within 24 hours, and during the exclusion period you will not be able to log in, deposit, or receive promotional materials.
Yes. cm44 offers a Time-Out feature that lets you pause your account for a period of 24 hours up to 6 weeks. During a time-out, you cannot deposit, play, or receive promotional messages. Your account is preserved and you can return once the time-out period expires. Access this feature from Account Settings › Responsible Gaming › Time-Out.
If you feel that gambling is negatively affecting your life, please contact our support team immediately at [email protected] — we are available 24/7. You can also reach out to trusted family members, friends, or a professional counsellor. At cm44 we treat every responsible gaming request with complete confidentiality and without judgment.
🤝

Need Help? We Are Here for You

If gambling is causing stress or harm to you or someone close to you, do not hesitate to reach out. Our trained support team responds to all responsible gaming messages within a few hours, day or night.

Contact us by email — plain text, no clickable link:

[email protected]

Ready to Play Responsibly?

Log in to your cm44 account today and explore our full range of tools designed to keep your gaming experience safe, fun, and fully within your control.

Log In to cm44 Visit Our FAQ Explore Cricket Betting